When the office closes, your next job doesn't have to wait.
AfterHours HVAC captures after-hours calls, routes the next step, and puts a clear morning summary in front of you. A focused paid pilot, not a promise that every call becomes a booked job.
One location. A defined pilot scope. Terms agreed together before enrollment.
After-hours desk
Tuesday · 8:42 PM
No heat at a rental property
Name, issue, address, preferred window captured
Urgency flagged for review
Escalation path ready for the contractor
Morning summary queued
One location
A narrow pilot designed to fit how your shop works today.
$299 target
Per location, per month. Usage terms are agreed before enrollment.
Auditable by design
See inquiries, appointments, escalations, and outcomes in plain language.
The real problem
After-hours demand is already there. The handoff is where it gets messy.
A customer calls when the office is closed. A technician is driving. A voicemail lands somewhere. By morning, the details are scattered or the opportunity is gone. This pilot is built around that handoff.
Calls that need a next step
Capture the caller's name, issue, location, and preferred time instead of leaving the office to reconstruct the story later.
Urgent calls that need care
Flag potential emergencies and follow the escalation path you agree on. No blanket promise that every issue is handled the same way.
Mornings that start with clarity
Review a concise summary of inquiries, booking requests, appointments, and outcomes before the day gets busy.
How the pilot works
A simple loop your team can actually use.
The pilot is intentionally hands-on. We agree on the scope, watch what happens, and make the workflow useful before talking about a broader product.
Agree on the handoff
Choose the after-hours window, what counts as urgent, where booking requests should go, and who gets called when escalation is needed.
Capture the useful details
Incoming callers can leave the information your team needs to take the next step. The pilot stays focused on inquiry capture and routing.
Review the morning report
Start the day with the inquiries and appointments that came in, plus a clear record of what happened next.
What gets measured
Useful evidence, not a vanity dashboard.
The point of the pilot is to learn whether this workflow helps your shop. Reporting should make that conversation easier, even when the answer is not what we hoped.
Inbound inquiries
Booking requests
Urgent escalations
Outcome by inquiry
The paid pilot
Start with one location and a question worth answering.
Can a careful after-hours handoff help your team recover more useful opportunities without asking you to replace the tools and habits that already run the shop?
Pilot target
$299/ location / month
This is a pricing target for the early paid pilot. The included call and message allowance, plus any overage charges, will be agreed before enrollment.
Discuss a paid pilotNo checkout flow. Start with a conversation.
A good fit if...
- • You run a residential HVAC shop with roughly 2-20 technicians.
- • Calls or messages arrive after the office closes and the current handoff feels inconsistent.
- • You will share enough context to define a responsible escalation path.
- • You want to learn from a real pilot before committing to a bigger platform.
What this is not
- • It is not a claim to be the first or only AI answering option.
- • It is not a finished self-serve software platform with every usage term finalized.
- • It is not a guarantee that every call becomes a booked job.
- • It is not a reason to replace your field-service software before the workflow earns it.
Questions worth answering
Pilot FAQ
Who is the pilot for?
Small residential HVAC shops with roughly 2-20 technicians that want to test a more consistent after-hours inquiry handoff.
Does this replace our existing field-service software?
No. The pilot is designed to work alongside your current workflow. Specific compatibility and handoff details are part of the pilot conversation, not assumptions on this page.
What happens when a call sounds urgent?
We define the escalation rules with you before enrollment. The goal is careful routing to the right contractor contact, not a one-size-fits-all emergency promise.
Is the $299 price final?
$299 per location per month is the current pilot target. The call and message allowance and overage charges still need to be agreed before enrollment.
Start the conversation
Tell us what after hours looks like at your shop.
Share a few details and we will use them to see whether the paid pilot is a sensible fit. There is no checkout button here, because the scope and usage terms should be clear first.
Discuss a paid pilot
Tell us about your shop and the handoff you want to improve.